Copers Cope Area Residents Association

CCARA LogoBeckenham Coat of Arms (sign on Beckenham Green)
Copers Cope Area Residents Association
(Founded 1936)

Covering central and northern Beckenham to protect
and promote the interests of residents in matters of local concern

Local Police Contacts

Our local Police Sgt. is Terri Shirra and we have two local officers PC Tony Dobberson and PC Stephen Allen, we also have 6 PCSOs.

You can phone your local Police office for inquiries on 020 8721 2772 or by e-mail coperscope.snt@met.police.uk

If a crime is actually underway or someone is in immediate danger, ring 999. For all non emergency matters, call the information centre any time day or night, on 0300 123 1212 or dial 101.


Page Index:

Bromley Borough Commander’s Newsletter - January 2012
New Borough Commander
Bromley Community Engagement Forum Public Meeting
Safer Christmas Shopping - purse bells
British Telecom phishing scam e-mails - be aware!
TSI warns of dangerous energy saving scam targeting elderly
Be Aware: E-mail scam "Urgent request from a friend"
Met Police Commissioner Launches major Crackdown on Neighbourhood Crime
Message from the Borough Commander
Crime Prevention Advice for gaming Consoles
Scam Targeting the Elderly
BCEF Public Meeting - November 2011
Bromley Poice BOCU Commander Update
Bromley Trading Standards Intelligence Bulletin
BCEF Team capture views on community safety
Police Drop-in Surgeries
Beware Scams
Virus phone scam being run from call centres in India
Policing Pledge
Policing
Telephone scam
Bromley Neighbourhood Watch Association


Bromley Borough Commander’s Newsletter

Bromley Borough Commander Steph Roberts' newsletter for January 2012 is now available, giving details of local crime initiatives and criminal convictions.


Message from New Borough Commander

It's with great pleasure that I take up post of Borough Commander for Bromley. Undoubtedly this is a high performing borough with a high public satisfaction rate and this clearly hasn't happened by accident - it is down to the professionalism, hard work and commitment of the people working here. Although this is a temporary post for me there will be no complacency and we need to continue to improve performance and keep those standards high. I have a vested interest in keeping the borough safe as a local resident and I feel strongly about local issues.

I will be getting around and meeting people over the next few weeks and for those I have already met, thank you for the warm welcome and support.

Without doubt 2012 will be a challenge for us all but even from my initial observations and the people I have met, I know that this will be a successful year for Bromley and I take this opportunity to wish you all a very safe and peaceful New Year.

Steph Roberts
Borough Commander
Bromley


Bromley Community Engagement Forum Public Meeting

The next BCEF public meeting will be held on Wednesday 7 March, 7pm, Bromley Football Club (full address below) – all welcome.

This meeting will also offer the opportunity to meet the Borough Police Commander Stephanie Roberts.

The main meeting will commence at 1900 hrs but from 1830-1900 there will also be the opportunity to meet with local community groups. If your organisation would be interested in hosting a table information stand, please get in touch with me as soon as possible to discuss further.

Could members please confirm your attendance or let me have the name of your representative in advance of the meeting.

Kind regards

Amanda

Amanda Evans
Operations Manager
BROMLEY COMMUNITY ENGAGEMENT FORUM | PO BOX 34 | BECKENHAM | KENT | BR3 4ZN
TELEPHONE 020 8658 7168 | amanda.evans@bcef.org.uk | www.bcef.org.uk
Company Limited by Guarantee Number 7070498 | Registered Charity Number 1133450

THE NEXT PUBLIC MEETING OF THE BCEF WILL BE WEDNESDAY 7 MARCH 2012, 7PM
BROMLEY FOOTBALL CLUB, HAYES LANE, BROMLEY BR2 9EF - ALL WELCOME


Safer Christmas Shopping - purse bells

As you are probably aware, across the borough we are still experiencing high demand for purse bells. In order for us to get them out to the broadest audience possible we will be delivering 200 purse bells to every charity shop in the borough. Some have already been delivered, others will be delivered in the next day or two.

The idea of the purse bell is for one to be attached to a purse, wallet or hand bag and it will draw attention should anyone try to interfere with it. We particularly try to encourage vulnerable shoppers who may be targeted by pick pockets (without alarming them).

We are asking for your cooperation with letting your colleagues, panels, local groups, day centres, NHW contacts and residents know that these purse bells will be available at the till point in every charity shop that accepts them from Saturday (if not already). From previous experience, not all shops accept them, but we try and get as many as possible on board. We find that by using charity shops to distribute them we can get them to some new faces in our target group, and by requesting a small donation towards that charity shop for each purse bell, we avoid people taking 10 at a time!

There is a press release going out - hopefully in today’s News Shopper – which will also be letting residents know.

If your ward does not have a charity shop please get in touch with your respective Safer Neighbourhood Officer and we should be able agree an alternative venue to take them to.

Thanks

Amanda

Amanda Davis
Safer Neighbourhood Development Officer
London Borough of Bromley
Tel. 020 8313 4395
Mob. 07951 071 258


British Telecom phishing scam e-mails - be aware!

There are many phishing scam e-mails which appear to come from British Telecom doing the rounds at the moment. Be aware of them and see here for more information.


TSI warns of dangerous energy saving scam targeting elderly

Trading Standards Institute is urging consumers to be aware of rogue telephone cold callers offering energy saving devices after trading standards up and down the country reported hundreds of complaints.

Trading standards are currently dealing with more than 200 complaints about people claiming to be their energy supplier or working in partnership with them, offering a plug in device which they say can save them 40 per cent off their energy bills. Trading standards have had a number of the items tested which not only failed to satisfy electrical safety standards but do not deliver any tangible energy savings.

Ron Gainsford from the Trading Standards Institute said: “Consumers are warned not to use the product as they pose a risk of fire and electrocution and a safety recall has been issued for the items traced so far.

“Unscrupulous criminals are using the rising energy prices as an opportunity to lure in cash strapped consumers – elderly people seem to have been deliberately targeted.

“The number of complaints we are currently dealing with is bound to be only the tip of the iceberg.”

Westminster trading standards have been investigating the scam as the caller gives a London W1 Oxford Street address for the company.

Sue Jones from Westminster trading standards said: “The address they give is that of a virtual office provider, the companies involved in these scams are not actually situated there - we believe the call centre they use is based abroad and the appliances appear to be distributed by a number of individuals in the UK.

“We know that these fraudsters have been duping consumers across the country into paying £99 for the energy saving device and have been told the caller always appears to be very credible by already knowing the consumers’ details, their energy supplier and sometimes some or all of the digits of their credit/debit card.

“Often consumers do not realise that they have been defrauded until they receive the dodgy looking device with instructions in broken English and the accompanying invoice which names an unknown supplier and often gives an American address.”

So far four different suppliers have been named, 1 Stop Marketing Solutions, ITC Development Corp, Power Saver and Athico Ltd. but the fraudsters could be operating under other names too. Some of these names could be very similar to genuine companies – for example Power Saver Ltd, based in Tonbridge, Kent is not involved in this fraud.

The director of Athico Ltd appears to have been a victim of the scam himself. He fully cooperated with trading standards and the company has now ceased trading.

Advice to consumers

If consumers have responded to one of these cold calls they should report the matter to Action Fraud on
www.actionfraud.org.uk 0300 123 2040 or Consumer Direct on 08454040506 . They should also contact their bank to stop their debit/ credit card. If a device has been received they should not use it and dispose of it carefully.

Consumers should be cautious about giving out any personal or financial information. They should independently verify a caller’s identity before agreeing to purchase any goods or services.


Be aware: E-mail scam "urgent request from a friend"

Have you come across the "urgent request from a friend" money-making email scam? Well, someone is making money with these, but it won’t be you. You could lose money if you're not careful.

The way it works is you receive an email that originates from the real email address of a real friend of yours with "Urgent" or "Emergency" in the subject line. Even the email headers look correct.

The body of the email contains an explanation about that friend's trip abroad (they apologize for not letting you know that they went) along with an urgent request for money because they've been robbed.

The really sad thing about this scam is that those of your friends from whom these emails originate have just had their email accounts hacked — which for most people is a major hassle.

So, two words of warning here. Don’t be fooled by this email scam and don't let your email account be subjected to a hacker. Change your password regularly!


Metropolitan Police Commissioner Launches Major Crackdown on Neighbourhood Crime

As part of the Metropolitan Police Commissioner's ‘war on crime’ a major operation cracking down on neighbourhood criminals begins today, Thursday 24 November.

Operation Hawk will see up to 4,000 Safer Neighbourhoods officers and PCSOs, supported by specialist colleagues including the Dogs Unit and Territorial Support Group, carrying out robust and visible operations in one day across London's 32 boroughs.

Officers in Bromley Borough are responding directly to community intelligence to target drug dealers, perpetrators of anti-social behaviour and other criminals who impact on communities.

Borough Commander Charles Griggs said: “The communities in all wards across Bromley are likely to see more operations of this kind from our twenty-two Safer Neighbourhoods teams, who, through their ongoing engagement, will continue to address local crime and safety concerns to help make our local areas safer.

It’s a renewed emphasis on Safer Neighbourhoods teams making the most of local intelligence and acting on it. To help us do this, we need to encourage communities to talk to us and report concerns, but then we must reward this trust, by delivering swift results and telling people what action we have taken".

Operation Hawk began with a public call to action through a series of radio ads launched on 16 November, urging Londoners to pass community intelligence about crime and disorder to their Safer Neighbourhoods Teams [SNTs]. This is in addition to the usual methods of information gathering, such as SNT surgeries, forums and public meetings.

The focus is on telling residents about what action has been taken by officers to address their issues- with signage placed outside searched addresses and flyers and newsletters distributed.

The Mayor of London Boris Johnson said: "Criminals beware - we’re stepping up a gear to crack down on the drug dealers, burglars and thieves that make our lives a misery.

“Operation Hawk means our hard working Safer Neighbourhoods teams will be keeping an even closer eye on crime hot spots."

To find out more, or to find out how to get in touch with your local Safer Neighbourhoods team, visit www.met.police.uk/saferneighbourhoods. In an emergency always dial 999.

Regards,

Julian.

Julian Hurst | Media and Information Manager | Bromley Borough Police.

Telephone 020 8284 9963 | Mobile 07940 540698 | Email: Julian.Hurst@met.police.uk | Address: Borough Commander's Office, Bromley Police Station, High Street, Bromley, Kent, BR1 1ER.


Message from the Borough Commander, Charles Griggs

Dear all

I write to notify you of my impending departure from Bromley.

I shall be transferring to Southwark Borough to take up the role of Borough Commander on 3 January 2012 where I expect to serve for a further three years. With over thirty three years service I still have a lot of passion, energy and enthusiasm for policing. I relish the challenge this opportunity will give me. I would not have been given an additional three years here, so I have taken the opportunity to secure a tenure for my future.

It has been an absolute pleasure being your borough commander and serving the people of Bromley for the past five years. We have experienced massive crime and disorder reductions in that time and public confidence and satisfaction is at its highest levels; a true testament to the strength of the partnership working in our borough.

As a resident of Orpington I will keep a close eye on my successor. I will let you know who that person is once they are selected.

I am proud of Bromley Police, the BCEF, and what the Safer Bromley Partnership has achieved. I remain a champion of you. I wish you all continuing success, striving to keep our wonderful borough safe.

Kind regards

Charles

Charles Griggs
Bromley Borough Commander


Crime Prevention Advice for Gaming Consoles

In the lead up to Christmas it is more than ever the time to ensure your property is secure from the risks of burglary and your property is properly protected.

On line gaming consoles are becoming one of the most sort-after items in domestic burglaries. Steps can be taken to secure your property and to assist in recovering items should they be stolen.

7 Simple steps to Secure or assist in recovering stolen gaming equipment

1. Register your item with the guarantor on the day of purchase.
2. Immediately take a note of the serial number.
3. Keep a log of all tags used on your console.
4. Post code your item with an ultra-violet pen.
5. Customise your console with stickers or other indelible methods etc to make it easily identifiable.
6. Keep your console out of view from windows when you’re not at home.
7. If stolen; check on eBay, gum tree, craigslist, cash converters, local second hand shops, markets and boot sales. If you item is seen, contact police immediately on our non emergency number, 101.

It is also good practice to discuss the uniqueness of your console with friends in your circle of gaming. This will assist for them to help recognize your console should it be stolen.

Important points

Gamers may notice when a known tag user changes tact or behavior or whether they are playing different games etc. Report all suspicious activities to Police.
The hard drives on gaming machines hold credit card details as well as previously used tags. It’s in the interest of parents to make sure consoles are registered and secured etc.

Your local Police Safer Neighborhood Teams may be able to assist with Ultra-Violet marking pens and further crime prevention advice. Contact details can be found on the MET Police Web Site. http://www.bing.com/search?srch=106&FORM=AS6&q=met+police


Scam Targeting the Elderly

Dear Panel members and NHW Co-ordinators

Can I please ask you to pass on the following warning to any elderly residents, friends or relatives in the Bromley Area.

We have received several reports across the borough recently of elderly residents being contacted by 'their bank' claiming that their debit or credit card is due to expire soon and needs to be collected by courier before a new one can be delivered to them by courier. They are encouraged to give out personal details over the phone, including any PIN for the card. The caller is very convincing apparently having access to the victims name and address. This is not difficult to find out on voters registers, telephone books etc. A male then arrives at the address, allegedly from the courier company and has an envelope addressed with the victims name and address for them to pop their card into.

Please can you make your residents, friends or relatives aware:

The bank WILL NOT ask for your expired card to be returned.

The bank WILL NOT ask for personal details or PIN.

If in doubt PUT THE PHONE DOWN and call your bank.

Thank you for your assistance with this.

David Eaton
PCSO 7329PY
Copers Cope SNT
0208 721 2772


Bromley Police BOCU Commander Update 15th August 2011.

Charles Griggs is now on annual leave for two weeks and I therefore update you while I am in the role of Acting Borough Commander.

There has been no crime or violent disorder over the weekend linked to the rioting and looting experienced last week. We are extremely busy gathering evidence, arresting offenders and bringing them before the courts. To date Bromley Police have recorded 79 offences that are linked to the crime and violent disorder. This includes 44 burglary offences, 11 offences of criminal damage, and the remainder a combination of Assault, Harassment, Going equipped to steal, Violent disorder and theft from motor vehicle. Thirty seven arrests have been made for offences on Bromley borough so far and this number continues to increase following the additional identification of offenders from CCTV imagery. Charles Griggs met with the Newshopper last week, images of some outstanding offenders should be published this week and are already on their website. The Met has also published images on www.met.police.uk that has attracted over six million views on it's flickr page.

I am immensely proud of the dedication, professionalism and bravery displayed by my officers over the past few days in extremely challenging conditions. They have been working tirelessly to keep the community in Bromley and the people of London safe.

I am grateful to local residents, businesses and partners for their valued support and I am personally sending out messages to officers and staff informing them of the continuing praise and messages of thanks from the local community.

Once again, thank you for your continuing support and message of goodwill which is most appreciated.

We continue to provide a high level of presence and visibility on our streets and I will keep you all updated of any significant developments.

Kind Regards

Martin Huxley
Acting Borough Commander
Met Phone 29952 | Telephone 020 8284 9952 | Mobile 07909 535183 | email martin.huxley@met.police.uk
Bromley Police Station High Street, Bromley BR1 1ER


Bromley Trading Standards Intelligence Bulletin

HMRC - FRAUDULENT E MAIL

It looks pretty genuine; the website link is correct; but anyone who decides to 'click here' is directed to a page asking for Bank account details. Apparently thousands of people have already fallen for this, mainly because of the HMRC web page, but the link is nothing to do with HMRC and they don't seem to be able to do much to stop its proliferation:

From: rebate@hmrc.gov.uk

Subject: Tax Rebate

Date: Tuesday, March 1, 2011 08:37:39

After the last annual calculation of your fiscal activity we have determined that you are eligible to
receive a tax rebate of: £ 244.79
Regarding this, please Click Here in order to process your tax rebate.
TAX REBATE NUMBER: UK833859-HMRC/2011
Please allow us 9 to 14 days to process your refunds.

Our head office address can be found on our web site at http://www.hmrc.gov.uk/

Thank you,

HM Revenue & Customs Officer

William FULTON
www.hmrc.gov.uk

……………………………………………………………………………………………………………….

BRITISH GAS – FRAUDULENT E MAIL

Another one doing the rounds, which may be worth warning staff and consumers about:

From: British Gas [mailto:info@britishgas.co.uk] Sent: 19 March 2011 22:19
Subject: Notification

Refund Notification

After the last annual calculation of your gas and electricity activity, we have determined that you are eligible to receive a refund of 732.80 GBP.
Please submit the refund request and allow us 5-7 days in order to process it.
Please fax the following 2 documents in order to have us process your request.
Provide a legible, colour, digital photograph or scan of both sides of your government-issued ID (e.g. driver's permit or passport).
Name and Address
Town/City, County and Postal code
Please send us the documents by fax at: +44 (0)117 315 0456
Please do not reply to this email. This mailbox is not monitored and you will not receive a response.

----------------------------------------------------------------
® British Gas 2011. All rights reserved”


BCEF Team capture views on community safety

Please see the following press release from Julian Hurst, re yesterday’s Community Outreach Day in the Glades Shopping Centre. Our thanks to participating partners and to Nell Riehl and Margaret Gubbins from the BCEF for helping throughout the day, and to the Glades Management for allowing us to host the event at their venue.

A reminder that our next BCEF public meeting will be on Monday 9 May, 7pm, Bromley Football Club, Hayes Lane, BR2 9EF. The presentations will be on Licensing and Bromley’s Street Pastors, plus the Partnership’s update. From 6.30pm, a light buffet and information stalls – officers from Bromley Immigration Team will be attending to discuss their work on the Borough and will be available to meet with from 6.30pm.

----------------------------------------

Team capture views on community safety

Members of the Bromley Community Engagement Forum (BCEF), the Lewisham and Bromley Local Immigration Team, Bromley Police's Safer Transport Team and Bromley Council's Youth Services have been out in the Glades Shopping Centre today (26th April 2011) as part of the BCEF's latest Outreach Day, seeking residents and shoppers views on safety issues.

The day was a huge success with large numbers of people of all ages stopping by the stall.

Judith Cross, Chair of the BCEF, said: "This was an important event as it gave us the opportunity to dispense personal safety messages, as well as seeking residents perceptions on safety in the borough and on our local transport network. The crime levels across Bromley remain low, but it is important that people are aware of how to best protect themselves and avoid becoming a victim of crime".

Amanda Evans
Operations Manager


Beware Scams : February 2011

Information from the Police and Trading Standards about two Scams:

A number of residents have received bogus calls from a lady called Christine, claiming she is from the Borough of Bromley Council Tax Department and telling them they are entitled to a refund or a discount and then asking for their bank account details.
This is a Scam, if you get one of these calls, contact the Police.

Trading Standards have received some calls from residents, concerning identical incidents
They were cold called by a white male claiming he was sent by Bromley Council to investigate a blocked drain in the road. On inspection of the drain he tells you the man-hole cover is faulty or your drains need a jet wash, at a cost of up to 200 hundred pounds.
If you say no, he then tells you he will report you to the council.
He is described as white, in his 20s, stocky build with short dark hair and an English accent. He drove a white van with the words “Leigh on Sea “ on the front and side.


Virus phone scam being run from call centres in India

The scam always starts the same way: the phone rings at someone's home, and the caller – usually with an Indian accent – asks for the householder, quoting their name and address before saying "I'm calling for Microsoft. We've had a report from your internet service provider of serious virus problems from your computer."

Dire forecasts are made that, if the problem is not solved, the computer will become unusable.

The puzzled owner is then directed to their computer, and asked to open a program called "Windows Event Viewer". Its contents are, to the average user, worrying: they look like a long list of errors, some labelled "critical". "Yes, that's it," says the caller. "Now let me guide you through the steps to fixing it."

The computer owner is directed to a website and told to download a program that hands over remote control of the computer, and the caller "installs" various "fixes" for the problem. And then it's time to pay a fee: £185 for a "subscription" to the "preventative service".

The only catch: there was never anything wrong with the computer, the caller is not working for Microsoft or the internet service provider, and the owner has given a complete stranger access to every piece of data on their machine.

For more information click here


Policing Pledge

The policing pledge is a set of promises from the police to you about the services they will provide. All 43 police forces in England and Wales have agreed to keep those promises so the same set of promises apply wherever you are. Find out more about what that means to you.

Click here to view The Policing Pledge


Policing
by Roger Leach

What is going on? Since 1885 we had a police station in Beckenham, which then suddenly closed down in 2003. At the next Police Consultative Group meeting in Beckenham, including myself, we virtually went down on our bended knees to the then Bromley Police Commander, Chief Superintendent David Dillnutt, to reopen our police station. We were told this could only be done if volunteers came forward from the local community to run the front desk.

Under protest from some of us, this came about and we have to thank a number of local residents for all the hard work they did in this respect. In the summer of 2007 the police station was closed down again and the police office was opened in Albemarle Road, with a few of the volunteers still running the front desk. Over the next two years there were a number of complaints from residents about this police office. As I reported in our last newsletter, the front desk of this police office was closed down in September 2009.

About three years ago the Bromley Police Community Consultative Group, which operated very successfully for many years, changed its format to become the Bromley Community Engagement Forum. This group now covers a wide variety of Borough issues, but these meetings are always held in Bromley or Hayes and never in Beckenham.

Those of us who have been involved with the Neighbourhood Watch over the years have of course always been able to obtain some information from Bromley Neighbourhood Watch and their very good Watchword service. Early in 2009 this was suddenly stopped and we were told this was because of some massive computer foul up but it would be up and running again later in the year.

Then in November we were sent an e-mail saying ‘this will now unfortunately not be the case, as the Bromley Partnership now wishes to review bulletin content.’ Now when you phone Geoff Wright, the Borough Neighbourhood Watch Co-Ordinator, he tells you in a recorded message that he is on leave but not coming back to the post and giving you some other numbers to phone. Makes you think, does it not? Just what is going on?

However, there is still a local phone number for police inquiries, 020 8721 2772, but this is not for reporting crimes. Use 999 for that, but only if the crime is actually underway or someone is in immediate danger. For all non-emergency matters, call the information centre any day or time, on 0300 123 1212. Use it to report all anti-social incidents because they then should get into the crime statistics and could lead to the police targeting a certain area.

Over the last three years we have been made aware of a number of scams going on,
by letter, sometimes by phone and now by e-mail, usually asking for you to contact them because they need your help or your bank details to transfer large sums of money to this country, If you do this you will make a large amount of cash for yourself, but this must be done in confidence.

A number of these scams appear to be coming from Nigeria, Ghana and Canada. Various agencies have been trying to deal with these and they have had some success. But of course there are always more coming along. If you get anything like this coming to you, just delete these from your computer or please throw them straight into the bin. Do not under any circumstances follow these up in any way. I have spoken to the police and they get so many of these that they do not seem to want any information passed on to them. But of course if you are concerned you can always contact the information centre phone number above and speak to a police officer.

In October the Nat. West Bank was held up and robbed, but as the robbers’ car shot down the High Street and turned into Manor Road the police were ready and waiting. I understand four arrests were made.

P.C. Chris Higgins, who has been one of our local police officers for about five years, has now left the area to follow his career in a different branch of the police force. Good luck Chris and thanks for all the help you gave to the residents of Beckenham.


Neighbourhood Watch

If you are new to the area or like myself were born in Beckenham, have you ever thought of becoming more involved in our local community?

There are a number of Neighbourhood Watches in the Beckenham area, but we really need a lot more. You could always contact your local Neighbourhood Watch Co-Ordinator to help them out or even better, if you have not already got one, start up a watch in your local area.

Our watch, the Church Drive N.W. which covers The Drive, Church Avenue and The Crescent, has now been going for 20 years and covers 167 houses, but many watches are smaller then this, comprising about 30 houses or flats.

Starting up a watch means you can get together with your neighbours and the local police and help them to take action, which could help to cut crime.

Neighbourhood Watch is one of the biggest and most successful crime prevention initiatives ever and in the last few years, with the start of the local Safer Neighbourhood Police teams and panels, there are more chances for local groups to work together to deal with some of the problems.

If you feel you want to start up a Neighbourhood Watch or just find out more, you can phone The Bromley Neighbourhood Watch office and speak to the Co-Ordinator Geoff Wright 020 8721 4511.

If you just want to contact me about N.W. you can always e-mail me via this website: rogerleach@coperscope.org.uk

Remember, only call 999 if a crime is happening now or someone is in immediate danger, for all non-emergency matters always call the new information centre on 0300 123 1212. You can call this number 24 hours a day, 7 days a week. Use it to report all anti-social incidents, because they will then get into the crime statistics and could lead to the police targeting a certain area.

You can call our local Police office for inquiries 020 8721 2772, but if you need to hand in some documents, you will have to go to Bromley Police Station.


Please be aware of this BT telephone scam:

I received a call from a 'representative' of BT, informing me that he
was dis-connecting me because of an unpaid bill. He demanded payment
immediately of £31.00 , or it would be £ 118.00 to re-connect at a later
date.

The guy wasn't even fazed when I told him I was with Virgin Media,
allegedly VM have to pay BT a percentage for line rental!

I asked the guy's name - the very 'English' John Peacock with a very
'African' accent - & phone number - 0800 0800 152.

Obviously the fella realized I wasn't believing his story, so offered
to demonstrate that he was from BT. I asked how & he told me to hang up
& try phoning someone - he would dis-connect my phone to prevent this.

AND HE DID !! My phone was dead - no engaged tone, nothing - until he
phoned me again.

Very pleased with himself, he asked if that was enough proof that
he was with BT. I asked how the payment was to be made & he said credit
card, there & then.

I said that I didn't know how he'd done it, but I had absolutely no
intention of paying him , I didn't believe his name or that he worked
for BT.

He hung up.

Did 1471 & phoned his fictitious 0800 number - not recognised.


I phoned the police to let them know , I wasn't the first! It's only
just started apparently but it is escalating.


Their advice was to let as many people know by word of mouth of this
scam. The fact that the phone does go off would probably convince some
people it's real, so please let as many friends & family aware of this.

Real con job, don't get caught

This is good but not that clever. He gave the wrong number - it should
have been 0800 800 152 which takes you through to BT Business. The
cutting off of the line is very simple, he stays on the line with the
mute button on and you can't dial out - but he can hear you trying (This
is because the person who initiates a call is the one to terminate it).
When you stop trying he cuts off and immediately calls back. You could
almost be convinced! The sad thing is that it is so simple that it will
certainly fool the elderly and vulnerable.
By the way this is not about getting the cash as this would not get
past merchant services - it is all about getting the credit card details
which include the security number so that it can be used for far larger
purchases.

Cheers

Ian A Younger CFE, MABI, MICM
Certified Fraud Examiner
Specialist in Fraud and Commercial Investigation
Member of the Fraud Advisory Panel

(Ian Younger has given his permission to use his name)


From Bromley Neighbourhood Watch Association:

This is a further message from the Bromley Neighbourhood Watch Association regarding the Watchword service.

Please accept our apologies for further delays with the Watchword service.
At the end of August 2009, we wrote to all Watchword recipients apologising for the break in service, and saying that we hoped that Geoff Wright, Borough Neighbourhood Watch Coordinator, could resume Watchword communications in October.
This will unfortunately not be the case as the Safer Bromley Partnership now wishes to review bulletin content.
- If you have any thoughts on this, please let us know at:
Colin.Newman@bromley.gov.uk   (CC:  Sue.McVicker@bromley.gov.uk)

We are due to receive further clarification on the matter by the end of this month, at which point we will endeavour to update you.

We would also like to thank all those who kindly responded with their updated email addresses and contact details, and apologise that these updates have not been able to be applied yet, but will be made as soon as possible.

Many thanks for your continued support and understanding.

Best wishes,

BROMLEY Neighbourhood Watch Association Executive
e:
info@BromleyNWA.org.uk
w:
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